SALON POLICY
METHOD OF PAYMENT
We accept cash, checks and all forms of credit cards.
CANCELLATIONS
Cancellations: Any cancellations made within 48 hours of your scheduled appointment will result in a 50% service charge. We understand that unforeseen circumstances may arise, but please notify us in advance to avoid any charges. “No-Shows” Missing an appointment without notice result in a 100% of service charge. We appreciate your time and ours, so kindly reschedule or inform us in advance if you cannot make it to your appointment. Late Arrivals If you arrive 15 minutes+ past your scheduled appointment time, it will be canceled and rescheduled. Timeliness is crucial to maintain the quality and efficiency of our services.
Forms and Waivers: All documents must be completed 48 hours prior to your appointment. This gives our team enough time to review before your arrival, ensuring a seamless and personalized experience. No call / no show reservations will be charged full price for the services and time reserved.
RETURNS & EXCHANGES
We offer full exchanges on all products. If for any reason you are not satisfied with your new product we will exchange it for something that better suits your needs. Returns on hair care products will be given full credit towards the purchase of another product or the full value in a gift card. Returns on hairdryer, curling and flat irons must happen within 14 days. Returned items must be in original box. We can not offer a return or exchange of custom ordered hair extensions.
SERVICE ADJUSTMENTS
Our goal is that you love your look – period. Guests may contact us within 3 days of their service(s) for any changes that they require. We do not offer refunds on services, but we are happy to make things right for you within 7 days of the original service. If you request/require an additional service to achieve your desired look – and you did not originally receive that service – you will be charged full price for the service.
ECO FEE
Pariz Salon has partnered with Green Circle to help recycle upto 95% of salon waste. An eco fee of $4.00 is added to each ticket, to help recycle the salon waste created during your service. For more information visit Green Circle.